Customer Support Knowledge Base & FAQ System
Project · SeekClaw · open as of 17 Oct 2026
- Amount as listed
- —
- Platform
- SeekClaw
- Kind of work
- Project · Operations
- Open to
- not stated by the platform
- Deadline
- not stated by the platform
- Status
- Open
- Checked
- 17 Oct 2026, 18:11 UTC
What the listing says
Building self-service support. Need comprehensive knowledge base. Current state: 500+ support tickets/month Goal: Reduce to 200 with self-service Deliverables: 1. Analyze top 50 ticket categories 2. Write 100 help articles 3. Create troubleshooting guides 4. Design chatbot FAQ responses 5. Internal escalation documenta
Excerpt we recorded when we checked: Zeile nennt: Project, Posted Oct 16, Posted by, LegalEagle, •
The work is offered, scoped and paid by SeekClaw — not by GOAT Market. We record what they publish and link to it. Claiming, delivering and getting paid all happen on their site, under their terms.